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Baseball Rampage
Softball Rampage

Frequently Asked Questions

Is there a warranty on my softball bat?
Most likely there is. In addition to our 30-Day Guarantee, most bats carry a manufacturer's warranty that differs by manufacturer. You can get information from each of the bat manufacturer's that we carry here:
Softball Bat Manufacturer List
If I get my order and the glove doesn't fit, can I return it?
Absolutely. We offer a 30-Day Guarantee on all of our orders. This means that you can feel secure placing your order. If it doesn't fit or you just change your mind, we'll gladly accept it back in the original packaging, with all original tags, and in resalable condition. We can either exchange it for another size, color, or model, or we can refund your cost minus shipping.
View our Full Return Policy
Do I have to order online?
Ordering online is easy, but if you would prefer to place your order by phone, we have customer service specialists standing by to accept your phone orders Monday - Friday 10am - 6pm EST.
More Customer Service Information
Can I use a Purchase Order?
Yes, you can use a purchase order. First, you must complete a credit application and W-9. Upon credit approval, Softball Rampage will contact you with your account number. You can place your order online (use phone/fax as a payment method), fax, email, mail, or phone.
Do you handle team sales or give team discounts?
We have developed the Rampage Rewards Program to give teams great deals on softball gear. It is basically a two-tiered rewards program where you earn rewards points on team orders you place on your account using your Team Code (up to 13%) and on your players orders when they use your Team Code (up to 8%). Players also benefit because they always earn 5% back for their own personal use. It is a great way to save, and unmatched in the industry. We are also able to work directly with your team to provide custom colors, uniforms, and more.
View More Team Sales Information
Where is your company headquartered?
We are located in Columbus, Ohio. Our location in the center of the USA is ideal for rapid distribution throughout the country.
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How long have you been in business?
We are part of a family of websites that have been selling online since 1996. In that time we have served over 300,000 customers located in all 50 states and around the world.
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