We believe that you will be happy with your purchase from Softball Rampage.
We make every effort to provide you with high-quality products and outstanding customer service.
We are so confident in our people and products that we provide you with our 30-Day Guarantee.
If you are not 100% satisfied with your purchase, just call our friendly Customer Service Team at 877-868-8945
for a Return Authorization. Then, simply return the item in its original condition, including all tags,
packaging and accessories and you will receive a prompt exchange or refund, excluding shipping charges.
We will even pay for return shipping!*
* Free return shipping is not offered on team orders or drop-ship orders. Free return shipping is offered on items purchased
on or after 8/1/11. Free return shipping is limited to
a maximum of 3 return shipments in any one year period. Softball Rampage retains the right to modify or discontinue this promotion at any time.
What happens if you use an item and it breaks because it is defective?
Defective items are often covered by a manufacturer warranty, and manufacturers ask that customers
submit the claims themselves. To make this as simple as possible, we have put together the following
list of manufacturer return contact information.
Manufacturer Warranty Contact List
Aluminum bats are covered by the manufacturer's warranty in addition to our 30-Day Guarantee. If your
aluminum bat is defective, the manufacturer requires that it be returned directly to them. Please call the
manufacturer toll free for current details. For non-defective aluminum bats, simply return it to us within
30 days, unused and in the original "shrink-wrapped" or "sleeve" packaging. Once this packaging is removed
we are no longer able to accept returns. This allows you to receive your bat and try it out by swinging it.
If it is the wrong size we will gladly exchange it for another.
Bat Manufacturer Contact List
View our full return policy